Submit a service ticket

Complete this form to contact the Spirit Service Department for assistance. Please provide all of the requested information to ensure efficient service. Agents are available to assist Monday-Friday, 8:00am-7:00pm CST and will respond to your ticket as soon as possible.

Prior to submitting a ticket, view our library of self-service troubleshooting articles by selecting your machine from the Spirit Fitness Support Home Page.

Please select the best option to improve response time

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Please include your 16-Digit Serial Number located on your machine. It will help us respond more quickly with correct information. If you have problems locating it, please click here for more information.

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