| Problem |
Solution/Cause |
| LED display is dim, incomplete, or imperfect. |
|
| Pulse is erratic/does not display while hand pulse sensors are being used. |
- Ensure that both hands are securely holding the hand pulse sensors for at least 10 seconds. Both hands must be holding the sensors for a pulse reading to display.
- Ensure that the hand pulse wire and console wire are securely connected.
- The hand pulse wires/board may be broken or damaged. Submit a ticket to the Spirit Service Department here.
|
| Pulse is erratic/does not display while wireless heart rate monitor is being worn. |
- Check to ensure that your wireless heart rate monitor is oriented correctly. Try applying a small amount of moisture to the sensors to improve the quality of the contact against your skin.
- Ensure that your wireless heart rate monitor is within 3' of the elliptical console and that there are no other chest straps within range of the console.
- If problems persist, it is possible that the battery signal is low. Replace the battery of your heart rate monitor.
|
| During use, elliptical makes squeaking, thumping, or clicking noises. |
|
| Elliptical feels "rough" to pedal. |
Hardware was likely not sufficiently tightened during assembly. Check all bolts to ensure they are as tightened as possible. It may be necessary to use a larger wrench than the wrench originally provided. Learn more about elliptical noise here. |