50H Error: Abnormal software update occurred; MCU board error.
Applies to the Following Bike Models: XBU55ENT, XBR55ENT, CU800ENT, CU900ENT, CR800ENT, CR900ENT
Resolution:
- Ensure that the bike is connected to the external power source and that the proper voltage necessary to power the bike is available.
- After confirming the bike's connection and voltage from the power supply, completely power off and unplug your bike. Wait 10 minutes before plugging in and powering on your bike.
- If the 50H error code is still showing after the bike has been restarted, please submit a ticket here or contact the Spirit Service Department by phone at 800-258-8511 for assistance.
If after troubleshooting you are still unable to resolve your machine's error, please contact the Spirit Service Department and be prepared to provide the following information:
- Your name
- Dealer location
- Date of purchase
- Machine serial number
You can contact the Spirit Service Department by submitting a ticket here or by calling 800-258-8511 for assistance.
Service agents are available Monday-Friday from 8:00am - 7:00pm CST.Just as your bike operates to keep you fit and healthy, your bike also requires regular care to guarantee that it maintains its functionality. Ensure that your bike is cleaned and adjusted regularly to avoid service downtime.
Learn more about bike maintenance best practices by visiting the articles below: