| Problem |
Solution/Cause |
| No display on console. |
- Ensure that the batteries are installed properly in the console and transmitter. If they are, install fresh batteries.
- Hold down any key to bring the console to “Quick Start” mode.
|
| No heart rate signal displayed or heart rate signal is erratic and inconsistent. |
- Check to ensure that your wireless heart rate monitor is oriented correctly. Try applying a small amount of moisture to the sensors to improve the quality of the contact against your skin.
- Ensure that your wireless heart rate monitor is within 3' of the bike console and that there are no other chest straps within range of the console.
- If problems persist, it is possible that the battery signal is low. Replace the battery of your heart rate monitor.
|
| Cadence number jumps high or low erratically. |
Separate bikes that may be set to the same console code and are cross-talking, or re-synchronize the transmitter and
console. Relocate the bike to a different part of the room, away from any interference areas. |
| During use, bike makes squeaking, thumping, or clicking noises. |
- Hardware was likely not sufficiently tightened during assembly. Check all bolts to ensure they are as tightened as possible. It may be necessary to use a larger wrench than the wrench originally provided. Learn more about bike noise here.
- The crank arms nuts need to be retightened.
- If after confirming that all nuts and bolts are sufficiently tightened, it is possible that the bike needs to be leveled. Learn more about how to level your bike here.
|
| Bike feels "rough" to pedal. |
Hardware was likely not sufficiently tightened during assembly. Check all bolts to ensure they are as tightened as possible. It may be necessary to use a larger wrench than the wrench originally provided. Learn more about bike noise here. |
