The serial number for your Spirit climber or stepper is listed on a sticker located on the main body of the climber/stepper, commonly near the front of the housing.
Serial numbers are always sixteen (16) digits. In most cases, the first six (6) numbers of the serial number indicate the model. The next ten (10) digits are unique identifiers specific to your unit. For example:
If you are unable to locate your machine's serial number, please submit a ticket here or call the Spirit Service Department at 800-258-8511 for assistance. Be prepared with the following information for efficient assistance:
- Your name
- Dealer name
- Dealer location
- Date of purchase
Please note: Service agents are available Monday-Friday from 8:00am - 7:00pm CST.